ChefMate ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our platform and services.
2. Data We Collect
Account data: Name, email address, company name, and role when you register.
Kitchen data: Ingredients, recipes, stock levels, waste logs, temperature records, and menu information you enter.
Usage data: How you interact with ChefMate, including pages visited and features used.
Payment data: Billing information processed securely via Stripe. We do not store card details.
3. How We Use Your Data
To provide and improve ChefMate services.
To generate insights, reports, and AI-powered suggestions for your kitchen.
To communicate important service updates.
To ensure compliance with food safety regulations where applicable.
4. Data Storage & Security
Your data is stored on secure, encrypted servers. We use industry-standard encryption (AES-256) at rest and TLS in transit. Access is restricted to authorised personnel only.
5. Data Sharing
We do not sell your data. We may share data with:
Payment processors (Stripe) to handle billing.
Infrastructure providers who host our services under strict data processing agreements.
Law enforcement if required by law.
6. Your Rights
Under GDPR and UK data protection law, you have the right to:
Access your personal data.
Request correction or deletion of your data.
Export your data in a portable format.
Withdraw consent at any time.
7. Cookies
We use essential cookies to keep you logged in and functional cookies to remember your preferences (e.g. theme). We do not use third-party advertising cookies.